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Terms of Service

Last updated: July 29, 2026

Overview

This website is run by Callixe. Wherever you read "we", "us" or "our" on this site, it refers to Callixe. We make this website available to you — the user — including every piece of information, every tool and every service offered here, on the condition that you accept all of the terms, conditions, policies and notices set out below.

By visiting our site and/or buying something from us, you make use of our "Service" and agree to be bound by these Terms of Service (the "Terms"), together with any additional terms, conditions and policies referenced here or linked from these pages. These Terms apply to everyone who uses the site, including — without limitation — visitors who only browse, as well as vendors, customers, merchants and contributors of content.

Please read these Terms carefully before you access or use the website. Using any part of the site means you agree to be bound by them. If you do not accept every term and condition of this agreement, you may not access the website or use any of the Services. Where these Terms are treated as an offer, acceptance is expressly limited to these Terms.

Any new feature or tool added to the current store is also subject to these Terms. The most recent version is always available on this page. We may update, alter or replace any part of these Terms by publishing the changes on our website, and it's your responsibility to check this page from time to time. Continuing to use or access the website after changes are published means you accept them.

Our store runs on Shopify Inc., which supplies the e-commerce platform that allows us to sell our products and services to you.

Section 1 — Online Store Terms

By accepting these Terms you confirm that you have reached the age of majority in your state or province of residence, or that you have reached it and have given us consent for any minor dependants of yours to use this site.

Our products may not be used for any unlawful or unauthorised purpose, and you may not break any law in your jurisdiction (including copyright law) while using the Service. Transmitting worms, viruses or any other destructive code is prohibited. Breaching any of these Terms results in the immediate termination of your access to the Services.

Section 2 — General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content — credit card information excluded — may travel unencrypted, which can involve (a) transmission across various networks and (b) alterations needed to comply with the technical requirements of connecting networks or devices. Credit card data is always encrypted while being transferred across networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, any use of the Service, any access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings in this agreement are there for convenience only and do not limit or otherwise affect these Terms.

Section 3 — Accuracy, Completeness and Timeliness of Information

We are not liable if material published on this site turns out to be inaccurate, incomplete or out of date. The content here is offered for general information only and should not be treated as the sole basis for a decision without first consulting primary sources that are more accurate, more complete or more current. Relying on the material on this site is done at your own risk.

Some information on the site may be historical in nature. Historical material is by definition not current and is provided for reference only. We may change the contents of this site whenever we wish, but we are under no obligation to update any information here, and you accept that monitoring changes to the site is your responsibility.

Section 4 — Changes to the Service and to Prices

Our product prices may change without notice. We may also modify or discontinue the Service, or any part or portion of its content, at any time and without notice. We are not liable to you or to any third party for any modification, price change, suspension or discontinuation of the Service.

Section 5 — Products or Services (where applicable)

Some products or services are available exclusively online through this website. They may be offered in limited quantities and can only be returned or exchanged in accordance with our Return & Refund Policy.

We have taken every reasonable step to display the colours and images of our products as accurately as possible, but we cannot guarantee that your monitor will render any colour faithfully.

We reserve the right — though we are not obliged — to limit sales of our products or services to any person, geographic region or jurisdiction, and we may do so on a case-by-case basis. We may also limit the quantities of any product or service we offer. All product descriptions and prices may change at any time without notice, at our sole discretion, and we may discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.

We do not warrant that the quality of any product, service, information or other material you buy or obtain will meet your expectations, or that any error in the Service will be corrected.

Section 6 — Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. At our sole discretion we may limit or cancel the quantities purchased per person, per household or per order. Such limits may apply to orders placed under the same customer account, with the same credit card, or using the same billing and/or shipping address. If we change or cancel an order, we may try to notify you using the email address, billing address or phone number supplied when the order was placed. We may also limit or refuse orders that, in our sole judgement, appear to have been placed by dealers, resellers or distributors.

You agree to supply current, complete and accurate purchase and account information for every purchase made in our store, and to update your account details promptly — including your email address, card numbers and expiry dates — so we can complete your transactions and contact you when needed.

For more detail, please see our Return & Refund Policy.

Section 7 — Optional Tools

We may give you access to third-party tools that we neither monitor nor control in any way. You acknowledge and agree that access to such tools is provided "as is" and "as available", without warranties, representations or conditions of any kind and without any endorsement. We accept no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use you make of the optional tools offered through the site is entirely at your own risk and discretion, and you should make sure you're familiar with — and agree to — the terms under which the relevant third-party provider supplies them.

We may also introduce new services and features through the website in future, including new tools and resources. Those, too, will be subject to these Terms.

Section 8 — Third-Party Links

Certain content, products and services available through our Service may include material from third parties. Third-party links on this site may take you to websites that are not affiliated with us. We are not responsible for reviewing or evaluating their content or accuracy, and we give no warranty and accept no liability or responsibility for any third-party materials or websites, or for any other materials, products or services offered by third parties.

We are not liable for any harm or damage related to the purchase or use of goods, services, resources or content, or to any other transaction carried out in connection with a third-party website. Please review a third party's policies and practices carefully, and make sure you understand them, before entering into any transaction. Complaints, claims, concerns or questions about third-party products should be directed to that third party.

Section 9 — Comments, Feedback and Other Submissions

If, at our request, you send us specific submissions (such as competition entries), or if you send us creative ideas, suggestions, proposals, plans or other material without being asked — whether online, by email, by post or otherwise (collectively, "comments") — you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use those comments in any medium. We are under no obligation (1) to keep any comment confidential, (2) to pay compensation for any comment, or (3) to reply to any comment.

We may, but are not required to, monitor, edit or remove content that we judge, in our sole discretion, to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or to breach anyone's intellectual property rights or these Terms.

You agree that your comments will not infringe any third-party right, including copyright, trademark, privacy, personality or any other personal or proprietary right; that they will not contain libellous, unlawful, abusive or obscene material; and that they will not contain a computer virus or other malware capable of affecting the operation of the Service or of any related website. You may not use a false email address, impersonate anyone, or otherwise mislead us or third parties about the origin of any comment. You are solely responsible for the comments you make and for their accuracy. We accept no responsibility and assume no liability for comments posted by you or by any third party.

Section 10 — Personal Information

Any personal information you submit through the store is governed by our Privacy Policy.

Section 11 — Errors, Inaccuracies and Omissions

Occasionally information on our site or within the Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct any such error, inaccuracy or omission, and to change or update information or cancel orders if any information in the Service or on a related website is inaccurate — at any time, without prior notice, including after you have submitted your order.

Except where the law requires it, we take on no obligation to update, amend or clarify information in the Service or on any related website, including pricing information. No update or refresh date shown in the Service or on a related website should be read as indicating that all information there has been modified or updated.

Section 12 — Prohibited Uses

In addition to the other prohibitions in these Terms, you are forbidden from using the site or its content: (a) for any unlawful purpose; (b) to encourage others to carry out or take part in unlawful acts; (c) to breach any international, federal, provincial or state regulation, rule or law, or any local ordinance; (d) to infringe our intellectual property rights or those of anyone else; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other malicious code that could affect the functionality or operation of the Service, any related website, other websites or the internet; (h) to collect or track other people's personal information; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or bypass the security features of the Service, any related website, other websites or the internet. We reserve the right to terminate your use of the Service or of any related website for breaching any of these prohibitions.

Section 13 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or free of errors, nor that the results obtained from using the Service will be accurate or reliable. You accept that we may occasionally withdraw the Service for indefinite periods or cancel it at any time, without notice to you.

You expressly agree that your use of — or inability to use — the Service is at your own risk. Except where we state otherwise, the Service and all products and services delivered to you through it are supplied "as is" and "as available" for your use, without any representation, warranty or condition of any kind, whether express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

Under no circumstances will Callixe, or its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors, be liable for any injury, loss or claim, or for any direct, indirect, incidental, punitive, special or consequential damage of any kind — including lost profits, lost revenue, lost savings, loss of data, replacement costs or similar damages — whether based in contract, tort (negligence included), strict liability or otherwise, arising from your use of the Service or of any product obtained through it, or from any other claim connected in any way with your use of the Service or any product. This includes, without limitation, any error or omission in any content, and any loss or damage of any kind resulting from the use of the Service or of any content or product posted, transmitted or otherwise made available through it, even if we were advised of that possibility.

Because some states and jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those places our liability is limited to the maximum extent permitted by law.

Section 14 — Indemnification

You agree to indemnify, defend and hold harmless Callixe and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees against any claim or demand — including reasonable legal fees — brought by a third party as a result of or arising out of your breach of these Terms or of the documents they incorporate by reference, or your violation of any law or of a third party's rights.

Section 15 — Severability

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision will still be enforced to the fullest extent permitted by applicable law, and the unenforceable part will be treated as severed from these Terms. Such a finding does not affect the validity or enforceability of the remaining provisions.

Section 16 — Termination

Obligations and liabilities incurred by either party before the termination date survive the termination of this agreement for all purposes.

These Terms remain in force unless and until terminated by either you or us. You may terminate them at any time by telling us you no longer wish to use our Services, or simply by ceasing to use the site. If in our sole judgement you fail — or we suspect you have failed — to comply with any term or provision of these Terms, we may also terminate this agreement at any time without notice. In that case you remain liable for all amounts owed up to and including the date of termination, and we may deny you access to our Services or any part of them.

Section 17 — Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms does not amount to a waiver of that right or provision.

These Terms, together with any policies or operating rules we publish on this site or in relation to the Service, constitute the entire agreement and understanding between you and us. They govern your use of the Service and supersede any earlier or contemporaneous agreements, communications and proposals between you and us, whether spoken or written, including any previous versions of these Terms. Any ambiguity in interpreting these Terms will not be construed against the drafting party.

Section 18 — Governing Law

These Terms, and any separate agreement under which we provide you with Services, are governed by and interpreted in accordance with the laws of the United States.

Section 19 — Changes to These Terms

The current version of these Terms is always available on this page. At our sole discretion, we may update, change or replace any part of them by publishing updates and changes on our website. Checking the website periodically for changes is your responsibility. Continuing to use or access our website or the Service after changes are published constitutes acceptance of those changes.

Section 20 — Contact Information

Mobile Messaging Terms

Last updated: July 29, 2026

The Callixe mobile message service (the "Service") is operated by Callixe ("we" or "us"). Using the Service means you agree to these terms and conditions (the "Mobile Terms"). We may modify or discontinue the Service, or any of its features, without notice. To the extent applicable law permits, we may also amend these Mobile Terms at any time, and continuing to use the Service after the effective date of a change constitutes acceptance of it.

By consenting to Callixe's SMS/text messaging service, you agree to receive recurring SMS/text messages from us, and on our behalf, through your wireless provider at the mobile number you supplied — even if that number is listed on a state or federal Do Not Call registry. Messages may be sent using an automatic telephone dialling system or other technology. Service-related messages can include updates, alerts and information such as order updates and account notices. Promotional messages can include offers, special deals and other marketing content, such as cart reminders.

You understand that signing up is not required in order to make a purchase, and your consent is not a condition of buying anything from Callixe. Taking part in this programme is entirely voluntary.

We don't charge for the Service, but you are responsible for any text messaging charges and fees applied by your wireless provider. Message frequency varies, and message and data rates may apply. Check your mobile plan and speak to your provider for details. All charges relating to SMS/text messages, including those from your wireless provider, are your responsibility.

You may leave the Service at any time. Reply with the single keyword STOP to any message you receive from us, or use the unsubscribe link where one is available. You'll get a single confirmation message, after which no further messages will be sent to your device unless you start them yourself. If you have subscribed to other Callixe mobile message programmes and want to cancel those as well, you'll normally need to opt out of each one separately, following the instructions in its own terms — except where applicable law provides otherwise.

For help with the Service, email contact@callixepillows.shop.

We may change the short code or number used to operate the Service at any time and will let you know when we do. You accept that any message you send to a code or number we have changed — including STOP or HELP requests — may not reach us, and that we cannot be held responsible for honouring requests sent that way.

The wireless carriers supporting the Service are not liable for delayed or undelivered messages. You agree to give us a valid mobile number; if your number changes, you'll need to enrol again with the new one.

To the extent applicable law permits, you agree that we are not liable for failed, delayed or misdirected delivery of anything sent through the Service, for errors in that information, or for any action you take or don't take in reliance on the information or the Service.

We take your privacy seriously. To see how we collect and use your personal information, please read our Privacy Policy.